Call us
+91 92127 07708
Available 24/7
Email us
support@nexabroadband.in
Response within 4 hours
Self-care portal
customer.nexabroadband.in
Pay bills, raise complaints
Support hours
When can you reach us?
Phone support
24 hours / 7 days
Including holidays
Email support
24 hours / 7 days
Response within 4 hours
New installations
Mon – Sat, 9 AM – 7 PM
3–5 working days after payment
Fault resolution
Within 24 hours
Priority for Gigabit plan customers
Grievance redressal
Grievance Officer
In accordance with the IT Act, 2000:
Designated Grievance Officer
Grievances acknowledged within 24 hours and resolved within 30 days.